Knowledge Base

Campaign

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  • February 7, 2024

Campaign

A Campaign is a full-scale implementation of a sales strategy to promote a product or service.

This is done in a market segment of a particular geographical area to achieve specified objectives.

To access Campaign, go to:

Home > CRM > Campaign > Campaign

1. How to Create a Campaign

  1. Go to the Campaign list, click on new.
  2. Enter a name for the campaign.
  3. Enter a description to describe what the campaign is about.
  4. Save.

2. Features

2.1 Tag Campaign in Lead, Opportunity, and Quotation

When a marketing campaign yields a lead or an opportunity, you can associate the campaign by tagging it during the creation of the Lead, Opportunity, or Quotation.

This facilitates evaluating the campaign’s effectiveness by measuring the return on investment.

2.2 View Leads Generated by a Campaign

  1. Click on ‘View Leads’ button in the campaign.
  2. You will see a filtered list of leads made against the campaign.
  3. You can also create new leads against the campaign by clicking on ‘New’

2.3 Set up email schedules for Email Campaigns

If you intend to conduct an email campaign targeting your leads or contacts, the Email Campaign feature is tailored for this purpose.

You’ll need to establish a schedule for the campaign by adding entries to the campaign schedule. To do so, click on ‘Add Row’.

  • In Email Template, select an ‘Email Template’ which you would like to send via email to the lead or contact.
  • In Send After (days), specify the number of days after which the respective email should be sent. Using this field, the day on which email is to be sent is calculated relative to the Start Date of Email Campaign.

2.4 Dashboard

The Campaign dashboard shows you all the Email Campaigns and Social Media Post linked to the Campaign. You can also create a new Email Campaign and Social Media Post from here.

  1. Lead
  2. Opportunity
  3. Quotation
  4. Email Campaign