Close Sales Order
In the submitted Sales Orders, you will find Stop option. Stopping Sales Order will restrict user from creating Delivery Note and Sales Invoice against it.
Scenario
An order is placed for ten Wind Turbines, and accordingly, a Sales Order is generated for the same quantity. However, due to limited stock availability, only seven units are dispatched to the customer, with the remaining three units pending delivery. Subsequently, the customer notifies that they have procured the pending items from another supplier, thus negating the need for their delivery.
In this scenario, a Delivery Note and Sales Invoice will be generated solely for the seven units dispatched. Additionally, the Sales Order status should be updated to “stopped.”
Once the Sales Order is marked as stopped, any pending quantities (in this case, the three remaining units) will not be reflected in the Pending to Deliver and Pending to Invoice reports. To conduct further transactions involving a Stopped Sales Order, it must first be reinstated.
Similar functionality can be observed within the Purchase Order process.