Question: Despite adding my Employee as a User and assigning them Roles, they still cannot view the Dashboard upon login.

Answer:

BizCentric distinguishes between two types of Users:

1. System Users: These are employees within your company. Examples of Roles assigned to System Users include Account User, Sales Manager, Purchase User, and Support Team roles.
2. Website Users: These are external parties such as Customers and Suppliers associated with your company.

For instance, typical Website User Roles include Customer and Supplier roles.

How can you determine if a Role is for a System User or a Website User?

In the Role master, if the “Desk Access” field is checked, the Role is designated for System Users. Conversely, if the Desk Access field is unchecked, the Role is intended for Website Users.