Email Domain
The Email Domainis the display name of an email network/service account you’re setting up for your email services in BizCentric.
You can skip to Email Account creation if you are using one of the services listed here.
You can configure Email Domains in BizCentric for easy setup of all Email Accounts. To find Email Domain settings go to:
> Home > Settings > Email Domain
What is my Email Domain?: You might have purchased an Email service from your internet service provider or your IT services provider. For example, if you access your business mailbox with URL like http://mail.yourcompany.com, then yourcompany.com is expected to be used as your email domain. BizCentric tries to guess the Email Domain from your initially entered example Email Address if you started from there.
If you want to send and receive emails on your BizCentric account, you need to correctly setup an Email Domain. You may be using free mail services like Gmail or Yahoo. In this case, you don’t need to create a domain, instead select a service provider from the list. However, you might have to allow access to BizCentric for your Gmail account.
BizCentric creates a template Email Domain using example.com for your reference. You should add your new domain if you want to use it in your BizCentric account.
IMPORTANT: If your actual mail account id differs from the work email address you use in the Email Account setup later, you need to use the option Use different Email ID when creating the different work mail accounts to communicate with your service and use the related password!
1. How to create an Email Domain
- Navigate to the Email Domain list and click on “New.”
- Enter the example email address, which should be your business email address. For instance, if your email ID is [email protected], input this address.
- Specify the Email Server, which is the URL of your mail server or the email service you’ve acquired. For example, it might be mail.yourcompany.com or imap.yourcompany.com.
- Enable the “Use IMAP” option if your Email server allows IMAP service for incoming emails; otherwise, leave it unchecked.
- If your mail server employs SSL (Secure Socket Layer) communication, check the “Use SSL” option.
- To determine if you have SSL, check if you’re accessing the mail server via ‘https’ in your browser.
- If your mail server utilizes SSL for outgoing emails, enable the “Use SSL for Outgoing” option. This typically defaults to port 465.
- Enable the “Append Outgoing Email to Send Folder” option if necessary, especially for non-standard mail servers like Zimbra and cPanel.
- Specify the Attachment Limit (in MB) to restrict the size of file attachments in emails sent from BizCentric.
- Enter the SMTP Server, which is the outgoing email service address of your email server.
- If your SMTP service supports TLS for security, check the “Use TLS” option.
- Set the Default port for the SMTP service. Usually, SMTP service is set on port 25, but if your email server operates on a different port number, specify it here.
1.1 After saving the domain
After clicking “save,” BizCentric validates these settings, and the Email Domain is saved. This validation process may take a few seconds, requiring some patience. Subsequently, the email domain becomes accessible in a dropdown menu labeled “Domain” on the Email Accounts screen.
Entered everything but still unable to setup Email Domain?
If you’ve inputted and confirmed the settings mentioned above but encounter difficulties setting up the Email Domain, feel free to reach out to BizCentric support from within your account for assistance.