It comprises various individual metrics designed to outline your quality objectives, serving as a fundamental aspect of quality management to define a series of quality goals.

You have the option to establish a Quality Goal for your enterprise, incorporating multiple Quality Objectives. Each Quality Objective within a Goal may feature specific numerical targets or targets assessed in terms of completion status (yes or no). Monitoring is based on the Frequency set for each Goal.

If you set the frequency, a Quality Review document will be created automatically periodically where you can maintain the actual performance measures.

To access the Quality Goal list, go to:

> Home > Quality > Quality Goal

1. How to Create a Quality Goal

1. Go to the Quality Goal list, click on New.
2. Enter a name for the goal.
3. Select a Quality Procedure to be followed to achieve the Goal.
4. Created By is the Person responsible for the creation of the Goal.
5. Enter a Monitoring Frequency from ‘Daily’, ‘Weekly’, ‘Monthly’, or ‘Quarterly’. Select ‘None’ if no monitoring is needed. In the Objectives table, enter:
   1. The Objectives which consist of the various Objectives that need to be completed to meet a Quality Goal.
   2. The Target which consists of the numeric target value of an Objective that is to be met.
   3. The Unit of Measurement to measure the Target. Eg: Leads, Hours, etc.
6. Save.

The Revision field shows the number of times the document was saved.

2. Related Topics

1. Quality Procedure
2. Quality Review