Exceptional customer support and maintenance are essential components of every thriving business. With BizCentric, you can efficiently monitor all incoming customer requests and issues, ensuring swift responses. Additionally, the database of incoming queries enables you to pinpoint significant areas for improvement.

Utilize Support Tickets to monitor incoming queries directly from your email. Link Customer Issues with specific Serial Numbers to address them promptly based on warranty and other relevant information. Moreover, create Maintenance Schedules for Serial Numbers, enabling you to maintain comprehensive records of all maintenance visits made to your customers.